Welcome to our team page. We are proud to introduce our dedicated team of professionals who drive success for MSPs with expertise tailored for their needs. Each member brings expertise that helps deliver top-notch services to MSPs.
These represent just a few members of our team, with more profiles being added soon.
Mahe Pahariya
Mahe Pahariya is the founder and CEO of MSP Scalerz LLC. He has over 2 decades' experience in the IT industry. He is adept at building great teams that deliver results, and now he is focussed on delivering results for MSPs.
Aman Pal Singh
Aman is a tech lead with deep expertise in delivering solutions tailored to MSPs. These include RMM & PSA using tools like ConnectWise Automate, NinjaOne, Datto RMM, Kaseya, and Site24x7.
Leela Mukund
Leela Mukund is a CISCO certified network engineer with 6+ years of hands-on experience in designing, implementing, and maintaining complex network infrastructure. He has both the CCNA and CCNP certifications.
Pawan Kumar Verma
Pawan is a Microsoft certified Azure administrator associate, and has both the MCSA and MCP certifications. He also has expertise as a Wintel System Admin, an Active directory Admin, in Azure Active Directory, and in AWS IAM)
Vikash Kumar
Vikas has a CCNA certification, and a Cisco Certified Specialist - Security Core certification. He has expertise with Sdwan Viptela devices, OSI layer, network topology, inter vlan, routing, and several other areas.
Tumpa Samanta
Tumpa is a L1 support lead with extensive experience resolving software, hardware, and networking issues, collaborating with developers to fix defects, and managing escalations requiring L2 & L3 support.
Deepak Singh
Working in L1 support, Deepak is adept at handling a variety of tickets coming in from MSP clients. Tasks include triaging the ticket to determine the action to be taken on it, escalating to L2 / L3 support where needed, and regularly following up to ensure timely ticket resolution.
Karthikeyan Vinnarasu
As a cybersecurity lead, Karthik has been designing and implementing robust security frameworks. He has conducted regular vulnerability assessments, managed firewalls, and ensured anti-virus systems are up-to-date.
Provy Wahi
Working with L1 support, Provy specializes in triaging and assigning tickets within pre-defined SLAs. Her expertise in documenting processes related to tickets makes her a valuable asset for any MSP looking to improve their L1 support for their clients.
